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In an ongoing effort to reduce IT costs to the institute, and to improve customer service and operational efficiency, the following ITS Purchasing & Support Standard is being implemented.

This standard is in effect as of February 14, 2014.

This standard provides improved capabilities to effectively deploy applications, updates and patches, as well as detect problems.

It will enable ITS to continue to improve the quality, timeliness and accuracy of support to our customers.

If you would like to request that software be updated in particular lab, or new software be installed, please see our Computer Lab Software Requests page.